Accessibility Statement

Khione Thermal LLC is committed to ensuring that our website and digital services are accessible to all users, including individuals with disabilities. We believe that every person has the right to access information and conduct business with dignity, comfort, and independence, regardless of ability.

Our Accessibility Standard

Khione Thermal LLC strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Known Limitations

While we strive to ensure full accessibility across our website, some content or features may not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and resolve these limitations. If you encounter a specific barrier, please contact us (see below) and we will do our best to provide accessible alternatives or assistance promptly.

Third-Party Content

Our website may include content or tools provided by third-party vendors (such as payment processors, mapping tools, or embedded media). While we encourage our vendors to meet accessibility standards, we cannot guarantee the accessibility of all third-party content. If you experience difficulty with any third-party element on our site, please let us know and we will assist you in accessing the information or service through an alternative means.

Applicable Law

Khione Thermal LLC is committed to complying with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act (California Civil Code § 51), which prohibit discrimination against individuals with disabilities in places of public accommodation, including websites and digital services used in the course of business.

Feedback & Contact

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content or using any feature of our Site, or if you have suggestions for improvement, please contact us:

• Email: admin@khionethermal.com
• Subject line: "Accessibility Feedback" or "Accessibility Request"
• Mail: 3915 Gilmore Avenue #10, Bakersfield, CA, 93308, Kern County

We aim to respond to all accessibility-related inquiries within two (2) business days. We are happy to provide information or assistance in an alternative format upon request.

Updates to This Statement

This Accessibility Statement is reviewed and updated periodically as we continue to improve our website and digital services. We encourage you to check back for the most current version.